Cisco’s ThousandEyes internet monitoring unit has recently introduced new artificial intelligence-powered capabilities known as Digital Experience Assurance (DXA). This innovative technology aims to revolutionize the prediction and diagnosis of internet outages and disruptions, providing customers with the ability to automatically address network quality issues. Unlike traditional monitoring software, DXA allows for proactive problem-solving, giving users more visibility and control over their network infrastructure.
Joe Vaccaro, the vice president and general manager of ThousandEyes, emphasized the transformative nature of DXA, stating that it enables users to anticipate and prevent issues before they impact digital experiences. By leveraging AI and broad data analysis, DXA moves beyond simple metrics and monitoring towards a closed-loop system that optimizes network performance. This shift towards predictive intelligence represents a significant step forward in ensuring seamless digital operations for businesses.
Among the key features of DXA is the ability for businesses to correlate, analyze, diagnose, predict, optimize, and remediate network issues with minimal manual intervention. By harnessing over 650 billion daily measurements from across the globe, Cisco ThousandEyes provides unparalleled visibility into both internal and cloud-based environments. This proactive approach to network management enables companies to address disruptions swiftly and efficiently, minimizing downtime and maximizing productivity.
Vaccaro hinted at the upcoming release of a new product at Cisco ThousandEyes that will allow users to generate AI-driven scripts to monitor global ISP, public cloud, and edge service networks. This development goes beyond traditional internet monitoring, with AI taking the lead in analyzing and reporting network status. By incorporating large language models into the product, Cisco ThousandEyes is at the forefront of AI innovation, paving the way for enhanced digital experiences and operational efficiency.
As AI continues to gain traction in the tech industry, ThousandEyes’ integration of advanced technologies reflects a broader trend towards automation and predictive analytics. With the success of AI-driven platforms like ChatGPT and Google Gemini, businesses are increasingly turning to AI to streamline operations and enhance decision-making processes. The convergence of AI and internet monitoring represents a significant leap forward in optimizing network performance and ensuring seamless digital experiences for users worldwide.
Cisco ThousandEyes’ introduction of DXA marks a pivotal moment in the evolution of internet monitoring, with AI-powered capabilities offering unprecedented levels of visibility and predictive intelligence. By leveraging AI to automate network analysis and remediation, businesses can proactively address issues and optimize performance, ultimately delivering a seamless digital experience for users. As technology continues to advance, the role of AI in monitoring and network management will only grow, ushering in a new era of efficiency and innovation in the digital landscape.